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Wednesday, July 3, 2013

Google Consumer Surveys Setup

A new feature has been introduced by google for webmasters, to calculate their Website Satisfaction, based on survey from customers.This free survey helps webmasters to understand what customers think of their website, with a simple feedback collected from the customers. It  is very simple . Sign into Google Consumer Surveys for website satisfaction to grab the snippet of code. Then set the website name and URL, length of the survey (in time) and the frequency it should repeat.

Users or the Customers who visit the website will be asked to answer a four-question survey. If the customer skip the survey, it will pop up again after certain number of page views, based on the survey frequency set by the webmaster. This survey will be running until google collects 500 such feedbacks(monthly).  These feedbacks will be immediately reported to the webmaster's email and once all these 500 responses or feedbacks has been received, google stops tracking feedbacks and with again 30 days of time span google again starts tracking the responses. Now this feature is limited to US English visitors on non-mobile devices.
A sample screen shot is below



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