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Wednesday, May 7, 2014

Local Listing Management Priorities: How & Where to Syndicate Local Data

Multi-location businesses face unique challenges in the management, optimization, and distribution of local business listing information. Accuracy is critical for every business, but those with a number of locations must also master scale.

It's easy to get bogged down in spreadsheets and a hodgepodge of tools. After all, most marketers struggle to see the ROI from local campaigns, so it can be difficult to justify putting budget here to streamline your efforts. You might simply rely on Yext, or have an agency do the work for you.

Looked at on-page validation or SEO factors, local landing page user experience, and local listing management together as components of your blueprint for multi-location brand success. This post will dive deeper into local data syndication – where to focus your efforts, how to do it properly, and scaling your efforts for maximum ROI.

1.Start With the Essentials: Google, Bing, Yahoo

The "big three" are free and account for 94.2 percent of search traffic. This March, 13.1 billion – or 65.5 percent – of the 19.4 billion explicit core searches in the U.S. took place on Google sites. Together, Microsoft (Bing) and Yahoo sites powered another 28.7 percent of searches.

Many major brands focus on Google alone, forgetting about Yahoo and Bing. This is a huge missed opportunity to rank higher through better optimization for these free platforms.

Even worse, incorrect or outdated local business information served up to the 28.7 percent of people who search with Bing or Yahoo can result in poor customer experiences .

2.Focus on Lowest-Cost Data Aggregators: Accuracy, Optimization & Automation

Once you're straight with the Google, Bing, and Yahoo, focus on your lowest cost data aggregators. These are your options less than $99 a year, per location, combined – Infogroup, Acxiom, Localeze, and Factual, among others.

Aggregators are a low-cost solution that can deliver great value, enabling your brand to build hundreds of valuable, relevant backlinks to your local landing pages. They help you offer a better user experience, increase your local presence, and rank higher in local organic search results.

How Can You Get Right With Your Low-Cost Data Aggregators?

Make sure you include and verify as much of the following information as you can:
  • Business name
  • Address
  • Telephone
  • Landing Page URL
  • Neighborhood Information
  • Cities, Areas Served
  • Brand Logo and Storefront Images
  • Business Description with services (keywords) offered and city you serve
  • Categories that match your services (keywords)
  • Hours
  • Holiday Hours Taglines & Brands Carried (keywords)
  • Events
  • Social Networks URLs
  • Local Map URLs
  • Review Site URLs

3.Home in on Your Higher-Cost Local Listings Management Solutions on Popular Networks

 Now it's time to get right with your higher-cost, more niche local listing management solutions on popular networks – Yelp, Yext, Foursquare, Facebook, and others. These are your $299 to $499 per year, per location options.

Social networks have evolved from a place to post cat pictures and chat with your high school friends to a valuable source of information for mobile consumers. Real-time data distributors like Yext and niche directory sites like Yelp, Foursquare, and even Facebook function as social networks, but also act as or power business review sites and house local business listing information.

Automating the process of populating, verifying, and updating your listings on these networks makes this a far less daunting task with a higher quality outcome.

4. Track, Evaluate & Optimize: Tactics for Ongoing Best Practice Management

Alongside the automation of your local listing syndication, look to citation management and ranking tools for ongoing improvements. These will help you track performance, measure increases in ranking and traffic, and more effectively optimize your local listings across the top search engines, data aggregators, and popular networks.

Using citation management and ranking tools increases ranking and traffic, and will you give you the insight and reporting you need to move the needle:
  • Bright Local
  • Moz Local
  • Whitespark
  • Chatmeter
  • Yext
  • Places Scout
  • Google Analytics.

Key Takeaways

  • Automate, automate, automate! It not only saves you time, but ensures greater accuracy and therefore higher rankings and a better user experience.
  • Start with essential free listings and systematically work your way through the above items to get it right. Optimize, measure, and improve on a consistent basis. Get out of the weeds of the niche directories and start with the three major ones for the biggest win.
  • Take advantage of the different types of information you can share on various listings solutions; go beyond NAP (name, address, phone number). Connect to your social networks, offer holiday hours and other relevant operational information, add images, etc.
If you're finding yourself drowning in spreadsheets and constantly playing catch-up to keep your local listings up to date and accurate, it's time to implement a smarter, more effective local listings syndication strategy.

Managing all listings from a single CMS reduces your time investment and will help you increase your rankings. This approach will also grow your local presence and ultimately achieve the lowest cost per visitor for your multi-location business.


 


 

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